Terms & Conditions

A deposit payment of 30% of the total value of the booking will be required within 10 days after confirmation. The remaining balance payment will be due to arrive with us no later than 10 days prior to the arrival date. Except mentioned different especially for the Dive Resort.
Cancellation made 30 days prior to arrival, no charge. Cancellation made 15 days prior to arrival, are subject to 75% cancellation charge. Cancellation made within 10 days of arrival, forfeit all monies paid.
All services are accompanied by an experienced English speaking guide. For special tour guide with other languages​​ are available on request, subject to availability with additional charges.

The Airport taxes are NOT INCLUDED.

We provide good services to our guests with reliable and comfortable vehicle with AC and also a friendly service. Reconfirmation of onward flights.

Caraka Travelindo shall not responsible for any loss, damage, accident, injury, delay or irregularity whatsoever arising from the use of any accommodation, transport or other service; from labor strikes, illness, weather, fire, natural disasters, or any other forces beyond our control.
Every effort is made to make sure your trip is holiday and carefree. However, we do recommend you purchase trip cancellation/interruption insurance in the event of unexpected changes in your travel plans.

You should also have adequate medical insurance to cover any incidents. Check with your medical insurer before the trip to verify you’re covered while traveling abroad.

Caraka Travelindo also reserves the right to modify or cancel the tour arrangements without notice if considered necessary, for the best interests to the guests.